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Management, policy and strategy
The Future is in the Post IIIIn ‘The Future is in the Post: Perspectives on Innovation in the Postal Industry’ the two Editors, Kristian Sund and Derek Osborn, place the process of innovation centre-stage in meeting the challenges facing postal organisations. With contributions from a diverse group of... Full review
The Future is in the Post IIFor industry observers, it is evident that the postal industry has changed dramatically over this past decade and that it will continue to change over the next. It is also true that many operators have been successful in adapting their organisations to the new reality and in actively pursuing novel... Full review
The Future Is in the PostThis book is about ‘the post’ and its future. For many this means direct mail and a common assumption is that this is a sector in almost inevitable decline. But to believe this is to take a far-too-limited view. In fact never has the business of the post been more exciting and... Full review
Coaching RelationshipsMany books on coaching have focused more on what the coach does than on the client. Coaching Relationships is different. It places relationships at the heart of the coaching activity. This involves a major change of emphasis, from a focus on coach techniques and interventions, goal-setting and... Full review
Virtual Leadership“In the work we have been doing on leadership development, the most important lesson was the recognition of how powerful ‘virtual’ is as a communication method, shattering the myth that face-to-face is always better. I would encourage you to read, digest and experiment with... Full review
Organisational Consulting @ the Edges of PossibilityOrganisational Consulting @ the Edges of Possibility presents the accounts of ten consultants who describe what happens when their work with clients challenges management orthodoxy, or when the processes they employ challenge the received wisdom about the nature and methods of... Full review
Organisational Consulting: A Relational PerspectiveOrganisational Consulting: A Relational Perspective provides, through the very personal stories of a group of organisational consultants, an insight into the complexity and dynamics of life in an organisation. Focusing on the anxieties and successes of the consultants, the book is an essential... Full review
Becoming a Practitioner-ResearcherLearning from the workplace, reflection on practice and lifelong learning today are acknowledged as central to effective continuing professional development. This book is designed as an indispensable guide to anyone undertaking investigations in complex or changing organisational settings.... Full review
Influencing for Results in OrganisationsInfluencing for Results in Organisations is an original, innovative and comprehensive study of what makes individuals effective influencers of what happens in organisations. More than just a study, it is also a workbook filled with case examples and questions aimed at building people's capacity... Full review
Veniceland Atlantis“This is an important book. Venice is a city loved by millions of people, even those who have never been there. The world is just beginning to wake up to the fact that all is not well with the City and here Robert L. France outlines the many and complex reasons why. We must... Full review
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