View all Libri books
View all Green Frigate books
View all Redshank books
Welcome to Libri Books

The aim of Libri Books is to be the imprint of choice for authors and readers addressing issues in professional/organisational development and management. Specific categories include: ‘The Business of Higher Education’, ‘Health Policy and Medical Training’ and ‘Management Policy and Strategy’. Libri Books are written primarily for members of ‘communities of practice’ which include professionals, consultants and trainers, as well as researchers and academics.

Outstanding Operations Directors: 31 Case Studies Showcasing Excellence


Outstanding Operations Directors: 31 Case Studies Showcasing Excellence

Chris Edger
Release Date: 19/07/2021
Pages: 220
Published: 2021
ISBN: 978-1-911450-76-4
Code
978-1-911450-76-4
Price £15.00
Quantity
  

Outstanding Operations Directors: 31 Case Studies Showcasing Excellence

Are you an ambitious Area Manager who wants to get to Operations Director (OD) level? Are you an existing OD who wants to out-perform your competitive set? Are you a recruiter or developer of ODs who wants to accelerate their impact or performance? If so, this book – the first of its kind on this role – is a must-read book for you! Why? Firstly, it is packed with 31 Case Studies from twenty-seven CEOs, MDs and ODs from some of the UK’s leading multi-site hospitality companies (including Stonegate Group, McDonalds, Caffé Nero, Mitchells and Butlers, Punch Pubs & Co, Greene King, Everards, St Austell, Whitbread, Parkdean Resorts, TGI Friday’s, Marston’s, Creams Cafés, Tesco Cafés, Hawthorn Leisure etc.) which will give you valuable insights into what the best ODs do! Secondly, it highlights the top nine OD competencies, coupled with twenty-seven practices, which – if mastered – turbocharge OD impact. Thirdly, it provides aspiring ODs and their developers with an integrated ‘Outstanding OD Model’ and framework (explained in detail throughout the book) which can be used as a developmental route map. Written to take account of the changes wrought upon the hospitality sector by COVID-19, it is described by Simon Longbottom (CEO, Stonegate Group) as ‘a brilliant handbook and guide for ODs wishing to accelerate their impact and progression during these challenging times’. 

About the author

Professor Chris Edger PhD, MBA, MSc (econ), FCIPD, FHEA is a university leadership academic and the owner of the Multi-Unit Leader Company, a consultancy specialising in advanced multi-site leader coaching.  Previously, in a commercial career spanning over twenty years, Chris held Executive Director positions leading Operations, Commercial, Sales and HR functions in UK- and internationally owned blue chip leisure organisations. A shortlisted author of thirteen books on branded and franchised multi-site leadership and coaching (with books available in 836 university libraries worldwide as at April 2021), he is also the inventor of a number of leadership and coaching models and analytics.

 

Licensing terms for using material from this book can be found here.
Request Permissions

Featured Books
 All This Stuff: Archiving the Artist
All This Stuff: Archiving the Artist
£25.00
 Behind Closed Doors - SECOND EDITION
Behind Closed Doors - SECOND EDITION
Erik de Haan
£22.95
 Coaching Tools: 101 coaching tools and techniques for executive coaches, team coaches, mentors and supervisors: WeCoach! Volume 1
Coaching Tools: 101 coaching tools and techniques for executive coaches, team coaches, mentors and supervisors: WeCoach! Volume 1
Jonathan Passmore, Claudia Day, Julie Flower, Maggie Grieve, Jelena Jovanovic Moon
£30.00
 Effective Brand Leadership
Effective Brand Leadership
Chris Edger and Tony Hughes
£22.95
 Events Management: 87 Key Models for Event, Venue and Experience (EVE) Managers
Events Management: 87 Key Models for Event, Venue and Experience (EVE) Managers
Chris Edger & Richard E. Oddy
£34.99
 Gestalt Practice: Living and Working in Pursuit of wHolism
Gestalt Practice: Living and Working in Pursuit of wHolism
Mary Ann Rainey & Brenda B. Jones
£35.00
 How Leadership Reputations Are Won and Lost
How Leadership Reputations Are Won and Lost
Dr Richard G. Ford
£16.99
 Letters to a Leader: Twelve Lessons in Being a Leader
Letters to a Leader: Twelve Lessons in Being a Leader
Bill Critchley
£19.50
 Organisation Development: A Bold Explorer's Guide
Organisation Development: A Bold Explorer's Guide
James Traeger and Rob Warwick
£22.00
 Outstanding Operations Directors: 31 Case Studies Showcasing Excellence
Outstanding Operations Directors: 31 Case Studies Showcasing Excellence
Chris Edger
£15.00
 Pariahs
Pariahs
Matt Nixon
£20.00
 Professional Area Management - SECOND EDITION
Professional Area Management - SECOND EDITION
Facebook Feed
Latest Tweets

Text/HTML

Text/HTML